Perform a System Restore for Troubleshooting-Complete Instructions

A messed up computer due to a malware infection or an unknown OS error is troublesome, really, especially when find no antivirus or other tools manage to handle that. Read more in this post to perform a system restore to troubleshoot such.

What is system restore? 

System Restore is a way to undo system changes to the computer without affecting the saved personal files, such as e-mail, documents or photos. And system restore is one of the top options to troubleshoot a computer. In this article, we will cover steps on how to use System Restore for troubleshooting a messed up computer infected by malware.


How to Do System Restore to Fix a Computer Infected by Malware?

Most online malware do tricks by changing the core system settings like registry entries or system files to perform their tricks, therefore, the system restore, in about 90% cases, can do the trick to restore the system to a previous data and time, called the restore point, just before the infection when the computer is clean and safe.

The restore point refers to a system image saved automatically weekly on the hard disk and the default restore point on your computer would be the latest event like Windows updates, installation of a program, etc. Also, you can manually create the restore point.

You can also manually create a restore point if you need despite that the restore point is automatically created on a weekly basis.


To create a restore point mannually, you need to:

step 1
Open System by clicking the Start button , right-clicking Computer, and then clicking Properties.
step 2
In the left pane, click System protection. If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.
step 3
Click the System Protection tab, and then click Create.
step 4
In the System Protection dialog box, type a description, and then click Create.


To use System Restore

In Windows 7/vista: 

Before you start System Restore, save any open files and close all programs. System Restore will restart your PC.

step 1
Open system restore
Open System Restore by clicking the Start button. In the search box, type System Restore, and then, in the list of results, click System Restore. If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.
step 2
Restore the computer
Follow the steps in the wizard to choose a restore point and restore your computer.

In Windows XP:

step 1
Log on to Windows as an administrator.
step 2
Access to System Restore

Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.

step 3
Start System restore

On the Welcome to System Restore page, click to select the Restore my computer to an earlier time option, and then click Next.

step 4
Select restore point

On the Select a Restore Point page, click the most recent system restore point in the On this list, click a restore point list, and then click Next.

Note, a System Restore message may appear that lists configuration changes that System Restore will make. Click OK.

step 5
Confirm the restore processing and restart

On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.

step 6
Complete the system restore.

Log on to the computer as an administrator. Then, click OK on the System Restore Restoration Complete page.



In Windows 8

The Windows 8 refresh function is available through the ”PC Settings” Metro-style application.

step 1
Click Change defaults or change other options
At the boot menu (after PC manufacturers logo disappears) click or tap Change defaults or change other options.

step 2
Click Choose other options
Click or tap Choose other options.

step 3

Click Troubleshoot
Click or tap Troubleshoot.

step 4
Click Refresh your PC
Click or tap Refresh your PC with the broom icon and follow the directions to refresh your Windows 8 computer.


If you successfully restored your computer to a previous state and the computer runs as expected, the troubleshooting is done and that’s it.

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2 thoughts on “Perform a System Restore for Troubleshooting-Complete Instructions

  1. Thank you for the helpful info. This walked a “novice” thru the steps to restore system.
    So thankful to be rid of virus “Internet Services”. It had paralyzed my computer.

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